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Voicemail, recording and messages.
Voicemail to email, transcripts, call recording and announcements.
How does voicemail to email work?Each new voicemail is emailed as an audio file, with a transcript if enabled, to one or more addresses. Listen or read anywhere and call back from the app.How do I record or change a greeting?Record from your desk phone or the app, upload an audio file, or use text-to-speech. Includes scripts for personal, menu and after-hours greetings.Is call recording legal in Canada and how do I set it up?Canadian practice is to tell callers a call is recorded and why. Choose which calls to record, set the announcement, limit access and set retention.How do I pause recording when a caller gives card details?Press the pause key on your desk phone or app before taking payment details, then resume afterwards. The pause is marked in the recording and logged.How do I get notified about missed calls?Turn on missed-call alerts by email, app notification or SMS for a user or group, and optionally auto-text the caller back so they know you saw the call.
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