Prices & Plans

Lowest Prices in Canada & USA

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Compare plan features

Lowest Prices in Canada/USA

Cloud phone features
Essential
Business
Enterprise
Call Center/High Volume

Pricing

Annually: $14.99/user/mo
Monthly: $19.99/user/mo

Annually: $20.99/user/mo
Monthly: $27.99/user/mo

Annually: 28.49/user/mo
Monthly: $37.99/user/mo

Contact Sales

Number of Users

20

Unlimited

Unlimited

Unlimited

Business Phone

Toll-free Numbers

Unlimited calls within the US/Canada

Voicemail-to-email

Team messaging

Document sharing

Unlimited video meetings

Unlimited audio conferencing

Holidays & Office hours

Call forwarding

Text Messaging/SMS

Multiple phone numbers per account

CRM integrations with 1000+

Group calls

ACD

Unlimited virtual fax

Quality-of-service reports

Open APIs and Webhooks

Call recording

Mutli Level IVR

24/7 live agent support

Multi-site admin and management

Up to 5-digit extensions

Hot desking

Advanced call handling including whisper

Real-time analytics

FAQS

Do I need any special equipment to use your services?

You will need a reliable internet connection and a device to make calls from, such as a computer or smartphone. You may also need a VoIP adapter to connect your traditional phone to your internet connection.

How much does your service cost?

The cost varies depending on the plan you choose. At 3ctel, we offer different packages starting from as low as $19.99 per month.

Can I keep my existing phone number?

Yes, you can keep your existing phone number when switching to VoIP. We offer number porting services to help you transfer your phone number to our service.

Are your services reliable for business use?

Yes, our VoIP services are reliable and cost-effective solution for businesses of all sizes. We offer enterprise-grade features like call routing, conference calls, and voicemail to email, making it a powerful tool for business communication.

What kind of customer support do you offer?

We offer 24/7 customer support through phone, email, and live chat. Our team is available to help you with any issues or questions you may have.

How do I know which package is right for me?

We offer different packages to suit different needs and budgets. You can review the features and prices of each package on our pricing and packages page, or contact our sales team for personalised recommendations based on your specific needs

Important details and disclaimers

Please find below a list of important details and disclaimers:

The free trial offer is only applicable to new subscribers and limited to a maximum of five users. SMS is not available during the trial period. All plans are subject to the Acceptable Use Policy. The use of Enhanced Business SMS is subject to our SMS/MMS content policies, which include volume and frequency limitations, as well as the Acceptable Use Policy. Professional implementations are available for two users and above. There may be additional taxes and fees applied, such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes. International calls will be charged at the current rates, and calls to international toll-free numbers will be charged per minute based on the country's rate. Unlimited phone calls are limited to the US and Canada markets only. The discount is valid for one year, and pricing will revert to actual prices after one year.