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Pricing

Find the right starting level.

Standard plans can be ordered online. Contact centre, multi-location, custom integration and advanced AI needs go through a short consultation and an exact quote.

Plan pricing is being finalized. Request a quote and we’ll confirm your exact monthly cost in writing.

Standard plans

Essentials

A professional phone system for small teams.

Quoted

1–20 users, one location

  • Unlimited calling in Canada and the US
  • Desktop and mobile apps
  • Main menu (auto-attendant) and extensions
  • Voicemail to email
  • Business-hours and after-hours routing
  • Keep your existing number
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Most common

Business

Call routing, queues and messaging for growing teams.

Quoted

5–50 users, one or more locations

  • Unlimited calling in Canada and the US
  • Desktop and mobile apps
  • Main menu (auto-attendant) and extensions
  • Voicemail to email
  • Business-hours and after-hours routing
  • Keep your existing number
  • Call queues and ring groups
Get My Exact Quote

Enterprise

Contact centre, advanced routing and custom integrations.

Contact us

Multi-location, contact centres, custom needs

  • Unlimited calling in Canada and the US
  • Desktop and mobile apps
  • Main menu (auto-attendant) and extensions
  • Voicemail to email
  • Business-hours and after-hours routing
  • Keep your existing number
  • Call queues and ring groups
Book a Consultation

Prices in Canadian dollars, per user per month, plus applicable taxes. Billing starts on activation. Annual billing options are shown only once configured by 3CTel.

What’s included.

FeatureEssentialsBusinessEnterprise
Unlimited calling in Canada and the USIncludedIncludedIncluded
Desktop and mobile appsIncludedIncludedIncluded
Main menu (auto-attendant) and extensionsIncludedIncludedIncluded
Voicemail to emailIncludedIncludedIncluded
Business-hours and after-hours routingIncludedIncludedIncluded
Keep your existing numberIncludedIncludedIncluded
Call queues and ring groups—IncludedIncluded
Business SMS—IncludedIncluded
Video meetings—IncludedIncluded
Call recording—IncludedIncluded
Call analytics—IncludedIncluded
CRM and calendar integrations—IncludedIncluded
Contact centre tools and supervisor views——Included
Multi-location management——Included
Custom integrations and workflows——Included

Optional add-ons.

  • AI Receptionist — Answers, qualifies and routes calls around the clock. (Quoted)
  • Toll-free number — 1-8XX number with usage billed per minute. (Quoted)
  • Online fax line — Send and receive fax by email and web. (Quoted)
  • Call recording (Essentials) — Adds recording to the Essentials plan. (Quoted)
  • Additional local number — Extra direct or department numbers. (Quoted)
  • Microsoft Teams calling — Make and receive calls inside Teams. (Quoted)
  • Contact centre — Queues, skills routing, dashboards and supervisor tools. (Quoted)

Devices.

Desk phones, cordless handsets, conference phones, headsets and adapters are quoted per order and ship pre-configured. Apps are included with every plan.

  • Standard desk phone — Colour display, HD audio, PoE.
  • Executive desk phone — Large touch display, Bluetooth, expansion module support.
  • Cordless handset — DECT handset for warehouses, clinics and shops.
  • Conference phone — Boardroom speakerphone with 360° pickup.
  • Wireless headset — For desk or softphone use.
  • Analog adapter (ATA) — Connects fax machines, door phones and legacy devices.

Learn more: Devices

Custom solutions

Contact centre, multi-location, enterprise, custom integrations and advanced AI. Designed with you, quoted in writing.

Book a Consultation Get My Exact Quote
  • Contact centre and supervisor views
  • Multi-location and central management
  • Custom CRM and system integrations
  • Advanced AI receptionist and custom flows
  • Phased migration for large teams

Frequently asked questions.

Any one-time fees — porting, devices, professional setup — are listed on your written quote before you approve it. There are no fees that appear only after activation.

Not sure which plan?

Build your plan and we’ll recommend the right level — with an exact quote.

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