Integrations
Works with the tools your team already uses.
Integrations are scoped during planning based on your systems and confirmed before activation — so you know exactly what will connect on day one.
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3CTel does not publish a marketplace of native integrations. Each listing below is a request we can scope; availability depends on your systems and plan.
Productivity
Collaboration
- Microsoft TeamsMake and receive business calls inside Teams.
- SlackMissed-call and voicemail alerts in channels.
CRM
- SalesforceScreen-pop, click-to-call and call logging against records.
- HubSpotCall activity logged to contacts and deals.
- Zoho CRMCaller identification and call notes on Zoho records.
- GoHighLevelLead calls and SMS synced to pipelines and automations.
Helpdesk
- ZendeskTickets created from calls and voicemails.
- FreshdeskCall context attached to support tickets.
Clinic management
- Jane AppAppointment context for clinic call handling.
Dental practice
- DentrixPatient identification on inbound calls.
Calendar
- Outlook / Google CalendarAvailability-aware routing and AI appointment booking.
Custom
- Webhooks & APICall, SMS and voicemail events to your own systems.
Insurance
- Broker management systemsClient lookup on inbound calls for brokerages.
Need something not listed? Webhooks and an API deliver call, SMS and voicemail events to your own systems.
Frequently asked questions.
Tell us the system in Build My Plan or during your consultation. We confirm what the integration does — screen-pop, click-to-call, logging — before you commit.
It depends on the integration and plan. Any cost is shown in your written quote before activation.
Yes, through webhooks and the API. We scope the events you need and document the payloads.
Tell us what you run.
We confirm every integration before you commit.