Help Centre
Texting, fax and meetings.
Business SMS, online fax and video meetings.
How does business texting work on my business number?Business texting lets your team send and receive SMS on your existing local or toll-free number from the desktop and mobile apps, with a shared history.Why does business texting need registration and how long does it take?Canadian and US carriers require business numbers to be registered before sending SMS. Learn what is collected, why, and what to expect for timing.Can several people reply to texts from one number?Yes. A shared SMS inbox lets your team read and reply to texts on the main business number, with one thread per customer so nothing is answered twice.How do I send and receive faxes by email?Online fax turns your fax number into an email address: send a PDF as an attachment, and incoming faxes arrive in your inbox with a log for confirmation.How do video meetings work and do guests need an account?Video meetings are part of your 3CTel apps. Guests join from a link in a browser without an account, and a dial-in number lets people join by phone.
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