Personal information refers to any information relating to an identifiable or identified person or business. We only collect personal data to the extent that it is essential to run our business and we only employ legal methods of collecting the information. We inform our clients of the reasons we’re collecting their personal data prior to or after we gather it. We do not use the data for any other purposes without clients’ approval. If necessary, we collect personal data directly from our clients and, as appropriate, we notify them of the possibility or request their consent prior to collecting any personal information from any other source.

Collection of Personal Information

Our Guiding Principles state that we are committed to maintaining the highest quality of integrity in everything we undertake. One way to live up to this promise is to ensure the privacy and security of personal information we collect from staff, clients as well as our providers as well as the public at large. We are aware of and respect every person’s right to privacy. We also recognize that we have a responsibility to protect the confidentiality of personal data. We have adopted these guidelines for privacy regarding the gathering, use, and disclosure of personal information.

Use and Disclosure of Personal Information

We do not divulge personal information to third parties, nor do we make use of the information for any other purpose, except to the extent we have obtained it, without the consent of our clients in the event that sharing or usage is a requirement of law or is necessary to fulfill the requirements of a public obligation.

Access to Personal Information

We restrict access to personal information only to personnel and employees of 3ctel who need the information for their use or disclosure as per the Privacy Guidelines. If you wish to obtain the personal information we have kept in our files send us a letter and provide a valid identification. Within 60 days, we will inform the person concerned of all personal data we’ve stored in our archives subject to ethical and legal concerns. If we choose not to provide the information in question to you, we’ll give the reasons in writing of our reasoning. If you do not agree the decision we made, then you are able to appeal to us in an email to our Personal Information Officer.

Accuracy of Personal Information

We do everything we can to ensure that the personal information we gather is as complete and accurate as is possible. If we discover that the information we’ve gathered is inaccurate, we’ll amend it or seek assistance to rectify it within 60 calendar days. You may ask, in writing, to clarify or amend the personal information we hold in our database for you. We will reply to any request you make within sixty days. If we deny your request, we’ll give you our reasons in writing. If you do not agree then you may make a written appeal at our Personal Information Officer.

Privacy of personal information in Compliance with our Privacy Guidelines

We have put in place and continue to implement the appropriate security measures to ensure the confidentiality and security of your personal information. We will provide a copy the Privacy Guidelines for our agents, employees and clients, as well as providers and any other individuals or entities who handle personal data and who act on behalf of, or for the benefit of 3ctel Centre. They must be in compliance the Privacy Guidelines.

We adhere to our Privacy Guidelines

We have appointed a Personal Data Officer to handle request for information access and clarification or correction of personal information. On the other hand, our Personal Information Officer will investigate any concerns regarding confidentiality or privacy and will respond to any written request within 60 days after receiving an email request or a complaint.

Questions

Should you have concerns, questions or complaints regarding privacy or confidentiality on the 3ctel or if you’d like an updated version the Privacy Guidelines Please write to:

3ctel Inc.Attn: Personal Information Officer
2428 Islington Ave #206, Etobicoke, ON M9W 3X7, Canada

Website Privacy Policy

The principal reason for our site serves to offer information as well as support for clients and customers. Your privacy is paramount to us. We will do everything to protect it, and making sure that you understand our web-based policies regarding the security of your personal data.

Information We Collect

Our website does not automatically collect any individually-identifiable information, such as email addresses, from visitors. We collect personal data when you give it to us in the course of using our website. You can choose to sign-up to receive more details from us. In so doing, you may be asked to provide personally-identifiable information, such as your name, address, email, telephone number, or information about your company. If you change your personal information and you want to correct it, or to erase your data You can reach the administrator of our local site and they will amend the information, update it, or delete your personal information in the manner you have requested. We may also gather information that isn’t personal to you, like the type of browser you’re using (e.g. Internet Explorer), the type of operating system that you use (e.g. Windows or Mac OS), and the domain name of your Internet service provider (e.g. Rogers, Sympatico, etc. ).

How We Use the Information We Collect

We may make use of the information you provide us with to offer services to you at your request. We could make use of it to contact you via periodic emails concerning events, services as well as other information and announcements we believe you will find useful or interesting. We may make use of information that isn’t personal to you to evaluate the structure and operation of our website to make improvements to our site. We can use this information to evaluate the usage of our website. We will disclose personally-identifiable information when required to do so by law.

Cookies

Our website makes use of a limited number of cookies. Cookies are a tiny file saved to your browser on your computer that holds details about your use of a site. Cookies can be used to customize your experience when you visit our website. If you do not accept cookies, you could have a limited access to certain features of our website.

Links

We may offer hyperlinks to other websites that we think you will find helpful. These sites could be subject to different rules. 3ctel does not accept any responsibility for the data practices of these websites. We strongly recommend that all users review these privacy guidelines and declarations of any externally linked websites.